I see the "Sorry, your browser is not Java enabled" message.

Problem:

I see a message that says "Sorry, your web browser is not Java enabled". What do I do?

---

Solutions:

1. Verify that you are using the latest Java version.

2. Specify which browser installation on your computer should use the latest Java version that you installed. Click the computer's Start button, and open Settings -> Control Panel. Double-click "Java" to open the Java Control Panel. In the Advanced tab, expand the "Default Java for browsers" option, and make sure that each check box is checked.

IF YOU ARE USING THE MICROSOFT INTERNET EXPLORER WEB BROWSER (applies to IE6, IE7 and IE8):

3. Be certain that the Java Plug-in is Enabled In Internet Explorer. Open an Internet Explorer browser window, pull down the Tools file menu, mouse-over "Manage Add-Ons", and choose "Enable or Disable Add-ons". In the window that loads, choose to "Show: Add-ons that have been used by Internet Explorer". In the list that displays, click "Java Plug-in 1.6.0_13" (or choose the latest Java version that displays in your list). If the Java Plug-in is not already enabled, click the Enable radio button under "Settings" at the base of the window. Click OK to save your change.

4. Pull down your web browser's Tools file menu, and select "Internet Options". In the Advanced tab, scroll down to the "Java (Sun)" option, and make sure "Use JRE 1.6.0_13 for applet (requires restart)" is checked (please note that the JRE version depends on the latest installed on your computer).

5. Visit the web page that contains the ParaChat room using an alternate web browser such as Firefox, Google Chrome, Opera, Safari, Mozilla or Netscape. If you are able to load the ParaChat room in an alternate web browser without issue, then the issue is likely caused by an Internet Explorer security setting. For information on working with Security Setting in Internet Explorer (which is the same as in Internet Explorer 6, 7 and 8), please visit:

Working with Internet Explorer 6 Security Settings

Setting Up Security Zones

6. Add the web site domain name where the ParaChat room is located to your Internet Explorer "Trusted sites" list (Tools menu -> Internet Options -> Security tab). Set the security level for your "Trusted sites" list to "Low". You may also need to add "*.parachat.com" to your "Trusted sites" list.