Knowledgebase

Clearing your computer's Java cache

Sometimes clearing your computer's Java cache setting helps eliminate some issues within Java.

Follow these simple steps to clear the cache settings:

1. Open your computer's Control Panel, and double-click "Java".  

2. Under the "General" tab, in the "Temporary Internet Files" section, click the "Settings" button.  

3. Click the "Delete Files" button.  Check the boxes for "Applications and Applets" and the check box for "Trace and Log Files", then click the "OK" button.

4. Restart your computer.