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Knowledgebase

I see a "Red X" instead of a ParaChat room


Problem:

I see a "Red X" in the web page instead of the ParaChat room, and I don't know why.



Solution:

First, please be certain that you are using the latest version of Sun Java, which is available for free by visiting:
http://www.java.com

For information about the "Red X image", please see the following Help article on the Java.com web site:
http://www.java.com/en/download/help/5000040200.xml

For more Sun Java Help and FAQs, please visit:

Sun Java Help:
http://www.java.com/en/download/help/

Sun Java FAQs:
http://www.java.com/en/download/faq/


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