How to Enable Your Sun Java Console for Troubleshooting

Problem:

How to Enable Your Sun Java Console for Troubleshooting. This is for users who have installed Sun Microsystems' Java on their computer.

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Solution:

To help diagnose Java implementation issues it is helpful to gather information from the Java Console and email it to our support team. Below are the steps to enable your java console.

Sun's Java

1. Open your control panel and double click on the Java logo.





2. Make sure the "Show console" is selected under the "Advanced" tab in your Java Control Panel.





3. You will see your Java Console pop up when you try to log into a ParaChat Room. Please include all of this information found in the Java Console when sending in a support ticket to our support team.