Knowledgebase
IPB v2.2.x: The option to activate ParaChat is not present
Problem:
I ordered ParaChat for Invision Power Board v2.2.x. But the option to add my ParaChat Site ID to activate ParaChat in my IPB is not present. What should I do?Solution:
Log into your Invision Power Board v2.2.x Admin CP -> Tools & Settings. Under "Maintenance" in the left navigation, click the "Clean-up Tools" link. In the "IPB 2.0.x -> 2.1.0 Upgrade Tools" section, click the "Run Tool" button under "Remove Duplicate System Setting Groups from IPB 2.1.x". Once the tool has run, you will be able to activate ParaChat under the Components tab by clicking the "Chat Settings" link under "Invision Chat (ParaChat)" in the left navigation.
If you are running Invision Power Board v2.2.0, and your default chat web page automatically redirects to your message board index page, please refer to the following Knowlegebase article:
http://support.parachat.com/kb/article/000104
