Error U825

Problem:

Some of my users see Error U825 when they try to log into my ParaChat room. What would be the cause, and how do I resolve it?

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Solution:

Error U825 is a user authentication error. It is usually attributable to an incorrect authentication URL that is set in the ParaChat service administration web page.

In Invision Power Board (IPB), it may also be seen by a user who is not a member of an IPB message board User Group that has been granted permission to access the chat room. You may open a support ticket with our Support Team to provide an admin user name and password for your IPB message board so that they may access its Admin CP. We would be pleased to review your ParaChat implementation.