How can I test my connection to the server

Problem:

I am not connecting to a ParaChat Room. How can i test my connection or tell if I being blocked by my or a corporate firewall?

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Solution:

With each new version of Windows, Microsoft has included more advanced diagnostic software. The NETSH utility provides a wide variety of network related diagnostics.

You can access the NETSH utility by opening a Command Prompt window ( Start >> Run >> cmd.exe ) and entering the NETSH command. When you do, the usual command prompt will turn to the NETSH prompt.



Next, enter diagnostic mode by entering the DIAG command. When you do, the NETSH prompt will change to NETSH DIAG.



Once you have reached the NETSH DIAG prompt, there are several things that you can do. Below is listed the command that you can enter to test your connection to ParaChat service through firewall related issues.

An example of the syntax that you should use is:

CONNECT IPHOST parachatfree.com 9200

If your connection to our servers is functioning properly you will see the following:



If your connection to our servers is not functioning properly and port 9200 is being blocked you will see the following:



Notice that instead of seeing [9200] at the end of the test you will see [NONE] when this test fails for you.

What to do next

1. You will need to contact your network administrator to have them un-block the ports necessary to access the ParaChat servers.

2. Enable Java connections on your computer, DSL internet router or products like Norton Internet Utilities. Please review the documentation for your particular product for more information.